General Area Information
828-697-4809 | HendersonCountyNC.gov
• Covers an approximately 380-square-mile area
• Incorporated in 1838
• Encompasses five incorporated areas: the City of Hendersonville, the Village of Flat Rock, the Town of Fletcher, the Town of Laurel Park and the Town of Mills River. Also, a portion of the City of Saluda is in Henderson County.
• Governed by a five-member Board of Commissioners with a chairperson elected by the commissioners
• Employs a full-time county manager
• Ad valorem property tax is levied at rate of $0.5610 on each $100 of assessed valuation of taxable property, based on a listing date of Jan. 1, 2020
• 12 county fire and rescue departments that are combination departments (paid/volunteer)
• Sheriff’s Office augmented by nearly 80 volunteers. Special department programs include home and personal safety presentations by District Captains, a citizens’ academy designed to educate the public about county law enforcement operations and a Community Notification System residents can sign up to receive real-time alerts for localized emergency situations and relevant community advisories.
828-697-3000 | hendersonvillenc.gov
• Charteredin 1847
• Governed by a council/manager form of government
• General city tax of 52 cents per $100 of assessed valuation which pays for such services as streets, parks and fire and police protection
• Special downtown tax district with an additional 24 cents per $100 and special Seventh Avenue tax district with an additional 12 cents per $100. These special taxes cover maintenance, beautification and event programs within those municipal service districts.
• Two modern fire stations with a full-time paid staff assisted by volunteers who, in addition to putting out fires, conduct an intense inspection program on commercial buildings and raise funds to provide smoke detectors for those who can’t afford them; has a Public Protection Class 3 Rating, responds to medical emergencies.
• Hendersonville City Police Department operates within the city limits and includes a Patrol Services Division, a Criminal Investigation Division, and a Support Services Division. The department has motor units and offer School Resource Officers, Traffic Enforcement and Educational and Safety Programming to the City. The mission of the Hendersonville Police Department is to provide professional law enforcement services and preserve and improve the quality of life for those who live in, work in, or visit the City of Hendersonville.
• The Water & Sewer Department provides water service to more than 31,000 homes and businesses and sewer service to more than 10,000 homes and businesses. Hendersonville Water & Sewer serves more than 72,000 people with water service and more than 21,000 people with sewer service.
• Incorporated in 1995
• Governed by a mayor and six council members, all of whom are unpaid volunteers
• More than 100 volunteers assist in the operation of the village
• Ad valorem tax rate of 11 cents per $100 of assessed valuation
• Receives services from the Henderson County Sheriff's Office, City of Hendersonville Water & Sewer Department and Henderson County.
• Receives fire protection and emergency services from Blue Ridge Fire & Rescue, Valley Hill Fire & Rescue and Green River Fire & Rescue
828-687-3985 | fletchernc.org
• Incorporated in 1989
• Governed by a council/manager form of government
• Tax rate of 34 cents per $100 of assessed valuation
• Provides its own police protection, sanitation service, parks and recreation, and street maintenance, planning and zoning services,
• Contracts fire protection through Fletcher Fire & Rescue Department and Mills River Fire & Rescue with a paid staff on duty 24 hours a day
828-693-4840 | laurelpark.org
• Incorporated in 1925
• Governed by a council/manager form of government
• Tax rate of 43.5 cents per $100 of assessed valuation
• Town of Laurel Park Police Department offers residential security checks, on-site security surveys and assistance in doing household inventories
• Contracts fire protection through the Valley Hill Fire & Rescue
• Contracts solid waste management through Waste Pro
• Public Works Department maintains streets and right-of-ways, parks and greenways, public facilities. The Town’s water system is owned and operated by the City of Hendersonville.
828-890-2901 | millsriver.org
• Incorporated in 2003
• Governed by a through a council/manager form of government
• Tax rate of 19 cents per $100 of assessed valuation with 11 cents going to the Mills River Fire & Rescue
• Twelve staff – town manager, town clerk/finance officer, deputy town clerk/administrative assistant, tax collector, zoning administrator, park director, three park maintenance technicians, and three part-time park rangers
• Contracts law enforcement with the Henderson County Sheriff’s Office and fire protection with Mills River Fire & Rescue
• Fire inspections managed through the Henderson County Fire Marshal’s office
Sales & Use Tax
All tax rates reported are for the year 2022. Rates are subject to change every year in June for the next year.
• Sales tax is 6.75% (4.75% levied by the state and 2% levied by the county) on purchased tangible commodities, room and cottage rentals, laundry and dry cleaning services. The sales tax does not apply to prescription medicines, insulin, false teeth, eyeglasses, gasoline, coin-operated laundries and motor vehicles. On most grocery/food items, the sales tax is 2%.
• NC Dept. of Motor Vehicles collects a highway use tax of 3% on the sale of vehicles; boats are taxable at 3% with a maximum of $1,500.
• The sale of an aircraft and all accessories is subject to the 4.75% general NC rate of sales and use tax with a maximum of $2,500. Such sales are not subject to local and transit rates of sales and use tax.
• Fifty percent (50%) of the sales price of each manufactured home or modular home sold at retail, including all accessories attached when delivered to a purchaser, is subject to the general 4.75% NC rate of sales and use tax. Manufactured homes and modular homes are not subject to the local and transit rates of sales and use tax.
• Certain repair, maintenance and installation services are also subject to sales and use tax. Visit NCDOR.gov for more information.
Within 60 days of moving toNorth Carolina or moving within the state, individuals must change their addresses with the NC Division of Motor Vehicles and get a new or duplicate license or ID as well as a new or duplicate vehicle registration.
To apply for a North Carolina driver license, new residents must visit an NCDMV driver license office with the following:
Out-of-state license or one document (with full name) proving identity and date of birth
Social Security card or other document proving Social Security number
One document verifying physical address in North Carolina (two are required if getting an NC REAL ID)
For individuals not born in the U.S., one document (with full name) proving legal presence/lawful status
A document proving liability insurance coverage from a provider licensed to do business in North Carolina.
Written and road tests may be waived for individuals with a valid license from another state. Driver license office appointments may be online at NCDOT.gov/DMV/License-ID/Driver-License-Appointments/Pages.
The DMV also issues NC REAL IDs. Beginning May 3, 2023, federal agencies will enforce the REAL ID Act, which requires a REAL ID, US passport or another federally approved identification to board commercial flights and enter secure federal buildings. The NC REAL ID is a REAL ID Act-compliant driver’s license that is just like a traditional license or ID but has a star at the top. Driver’s licenses and IDs without a gold star are noted "Not for Federal Identification."
Learn more about getting a REAL ID at the NCDMV by visiting NCDOT.gov/DMV/License-ID/NC-Real-ID/Pages
North Carolina License Plate Agency
145 Four Seasons Mall, Hendersonville
828-692-0648 | 919-715-7000
After obtaining a North Carolina driver’s license, new residents must also register their vehicle when they accept gainful employment or at the expiration of the time granted by the reciprocity agreement between North Carolina and their prior state of residence (usually 30 days), whichever occurs first.To register, new residents must take the following to a local license plate agency:
Vehicle title (or if held by a lender, a registration card)
MVR-1 Title Application
MVR-180 Odometer Disclosure (if vehicle is less than 10 years old)
NC driver license or a valid out-of-state driver license along with a North Carolina Temporary Driving Certificate
NC vehicle insurance information
New residents may register vehicles without an inspection but an inspection will be required for before the annual registration renewal.
Board of Elections
75 E Central Street, Hendersonville
To register and be eligible to vote, individuals must be US citizens, 18 years old by the next general election, and have been permanent and legal residents of North Carolina and in the precinct they’re registering in for at least 30 days prior to an election. Voter Registration Applications can be requested from the Henderson County Board of Elections Office by mail, phone, e-mail, in person or downloaded from the website. Forms also are available at the library, DMV and other government agencies. Mail the completed form to the Henderson County Board of Elections, PO Box 2090, Hendersonville, NC 28793. Henderson County also offers One-Stop Voting and“No Excuse Voting” for all elections. Registered voters may vote early by mail or in person.
The main Hendersonville Post Office at the Blue Ridge Mall at 1800 Four Seasons Blvd. in Hendersonville offers mail and passport services. Post office branches throughout Henderson County include locations in Bat Cave,Dana, East Flat Rock, Edneyville, Etowah, Flat Rock, Fletcher, Gerton, Horse Shoe,Mountain Home,Naples and Zirconia. Visit USPS.com for specific operating hours and services.
Other Local Voter Resources
Henderson County Democratic Party
1216 Sixth Ave. W., Ste 600, Hendersonville
Henderson County Republican Party
170 Four Seasons Shopping Center, Hendersonville
Libertarian Party of North Carolina-Henderson County Affiliate Party
League of Women Voters of Henderson County
Additional Government Resources
Social Security Administration
Most business with the Social Security Administration can be addressed through SSA.gov. Social Security does have a field office at 205 S Grove Street in Hendersonville. Call 866-964-5053 or for TTY call 800-325-0778.
Through the NC Dept. of Military and Veterans Affairs, Veterans Services offices have been established throughout the state – including in Henderson County – for veterans and their families to receive assistance with benefits, claims questions and other issues.
The Charles George VA Medical Center in Asheville provides healthcare and wellness services to US military veterans and their families. In addition to serving veterans’ overall health, the VA Medical Center offers assistance related to geriatrics and extended care including adult day health care, home-based primary care, long-term care and respite care.
N.C. Dept. of Military and Veterans Affairs: toll-free at 844-624-8387 or MilVets.NC.gov
Henderson County Veterans Services Office: 828-697-4817 or HendersonCountyNC.gov/County/Page/Veterans-Services
Charles George VA Medical Center in Asheville: 828-298-7911 or Asheville.VA.gov
Veterans Crisis Line: free confidential support for veterans in crisis and their families and friends, toll-free at 800-273-8255 (and then press 1). Text 838255 or visit VeteransCrisisLine.net for virtual chat and other resources.
Average Temperature and Monthly Precipitation in Henderson County
Normal Monthly Average Temperatures
- January 37.3°F
- February 40.6°F
- March 47.3°F
- April 55.5°F
- May 64°F
- June 71.4°F
- July 75°F
- August 73.7°F
- September 66.9°F
- October 56.9°F
- November 47.9°F
- December 39.7°F
Normal Monthly Precipitation
- January 4.77”
- February 4.54”
- March 5.12”
- April 4”
- May 3.91”
- June 4.98”
- July 4.95”
- August 5.08”
- September 4.7”
- October 3.47”
- November 4.58”
- December 4.66”
Source: National Centers for Environmental Information
Henderson County Population
Recycling and Waste Disposal
Curbside pick-up of recycling and garbage is available to residents in Hendersonville, as well as in the Henderson County towns of Fletcher and Laurel Park.
Residents in other parts of the county can take recyclables and an equal amount or less of household garbage for the “Bag for Bag” program to the Henderson County Convenience Center at 265 Convenience Center Drive in Hendersonville and can take non-recyclable garbage to the Transfer Station at 191 Transfer Station Drive in Hendersonville. Private waste removal companies are also available for hire for recycling and garbage disposal.
Henderson County offers “single stream” recycling, meaning that a variety of recyclable items may be combined for recycling curbside and at the Convenience Center.
At the Convenience Center, residents can combine aluminum and steel cans, certain plastic food and beverage containers, gable top/carton containers, flattened cardboard and mixed paper. Glass jars and bottles are recycled separately at the Convenience Center but can be combined with other recyclables for curbside pick-up.
Antifreeze, batteries, peripheral electronics like small office equipment and used motor oil are some of the other items that the Convenience Center accepts.
TVs and computer monitors also may be taken to the Transfer Station for a $20 recycling fee.
Call the Environmental Programs at 828-694-6524 or the Transfer Station at 828-697-4505 or visit HCRecycles.org for the Recyclopedia look-up system and more information including how to dispose of other items.
City of Hendersonville residents can visit HendersonvilleNC.gov/Public-Works/Garbage-Collection or call 828-697-3084 for more information about recycling and solid waste disposal services offered by the Hendersonville Public Works Department.
Public Safety Help
Henderson County Sheriff’s Office App
This interactive, mobile app allows residents to connect with the Sheriff’s Office and receive public safety news and information. Download the app from the App Store or Google Play Store by searching “Henderson County Sheriff”. The Henderson County Sheriff's Office also is on NextDoor, Facebook, Instagram, Twitter and TikTok. Residents also can sign up at NIXLE.com to receive public safety alerts. The Henderson County Sheriff's Office app, however, is the main form of communication that the Sheriff’s Office uses to communicate with the public.
Henderson County Sheriff’s Office Reassurance Program
- This free service is for elderly Henderson County residents who live alone. Seniors must call Communications by 10 AM each morning to verify their well-being. Call 828-697-4912 to sign up.
- Citizens can create safety profiles that are visible to telecommunications during an emergency. Details can include information about medical issues, contact lists, pet information and floor plans. Smart911 is completely private and secure. Visit smart911.com to register.
Text to 9-1-1
- While it is always better to call 9-1-1 if possible, this service allows people to send text messages to emergency services as an alternative to placing a phone call. Significant benefits of this service include accessibility for members of the community who are hard of hearing, deaf or speech-impaired. Text to 9-1-1 can also aid in situations when a crime is in progress, a caller is facing domestic abuse or a caller’s injury is making speech impossible.
Home & Personal Safety
- This program provides residents with strategies to better protect themselves, their homes, property and vehicles from crime. The District Captains meet with Home Owners Associations and community groups to present this information and material to educate citizens.
Other programs District Captains have implemented and presented to these groups are “Scams & Frauds” and “Avoid, Deny, Defend.” “Scams and Frauds” provides citizens with information about current trends being used by scammers. “Avoid, Deny, Defend” is a program for active assailants that is given to businesses to assist them in setting up Emergency Preparedness Planning.
Visit HendersonCountynNC.gov/Sheriff for more information about these and other safety public safety initiatives.